FAQs:
Where do I complete my rental contract?
Make your way to our Terminal 2 counter where our team will complete your contract and organise a shuttle to your vehicle.
Where do I return my car?
7 Coleman Street, Mascot, NSW, 2020
How much additional notice should I give when returning?
We suggest as much time as you can, however a minimum additional 30 mins to allow time for the check-in and our shuttle bus routes.
How far away is the new return location?
Its 1.5km or 5mins drive between the return location and the domestic terminal precinct.
What if I'm departing from the international terminal?
We still have car rental return car parking bays and offices at the International Terminal 1 precinct, and you will continue to return your vehicle here. Note: the international terminal is not walking distance to the domestic terminal.
Why wasn't I told about this at time of collection?
Sydney airport Corporation have only informed all car rental operators about this situation this week and due to the urgency, we've been forced to act quickly. More information can be found on Sydney Airports website.
Need to reach out to us?
We understand this is very last-minute car rental collection and return changes, and if there is anything we can help with please don't hesitate to reach out to our team on the ground with the below information.
Phone: +61 2 8303 2282
Toll Free: 1300 035 807
Email: Sydney.airport@ehiglobal.com.au